Terms of service

Website: loopelleatelier.com

LOOPELLE Atelier is owned and operated by:
Mathilde Lund Hansen
CVR: 45360644
Email: hello@loopelleatelier

1. General Information

These Terms of Service apply to all purchases made through loopelleatelier.com.

By placing an order on this website, you agree to be bound by these terms, as well as our additional policies referenced herein.

2. Products & Handmade Nature

All products from LOOPELLE Atelier are handmade and created using leftover or upcycled yarn.

As a result, natural variations in colour, size, shape, and texture may occur.
These variations are part of the product’s unique character and are not considered defects.

3. Orders & Payments

Payment methods, pricing, and payment processing are handled securely through Shopify Payments and other approved payment providers.

Further details regarding payments can be found during checkout.

4. Shipping

Shipping destinations, rates, and delivery times are described in our Shipping Policy.
Please review this policy before placing an order.

5. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.
Please review this policy before making a purchase.

6. Warranty & Complaints

In accordance with EU consumer law, a 2-year warranty applies to all products.

The warranty covers manufacturing and material defects but does not cover normal wear and tear or damage caused by improper use or care.

For warranty claims, please contact us with your order number and relevant documentation.

7. Intellectual Property

All content on this website, including text, images, and designs, is the property of LOOPELLE Atelier and may not be used without prior written permission.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Denmark.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect upon publication on this website.

10. Use of AI-generated images

Some images on this website are generated using AI and are intended for illustrative purposes only.